Support

We strongly believe in building brilliant broadband to rural communities and we recognise now more than ever how important a fast, reliable connection is.

Please note that some team members are working from home after being asked to self-isolate. As a result, there will be a delay in answering inbound calls and responding to email queries. The teams are working hard to ensure that they work through the calls we are receiving.

Below there are a suite of FAQ documents and help guides to help you trouble shoot any minor issues you may be having. Existing customers can access their account through the Customer Portal on our website My Account where you can self-service many billing or account issues.