FAQs
When will I be able to get ultrafast full fibre broadband from Gigaclear?
How do I arrange an in-home installation?
Where will I find details of any planned roadworks and closures?
How long will it take you to roll out the installation of a new network?
I live just outside the network installation area. Can I still get connected?
What could cause the network installation dates to change?
When will my connection point be ready for service?
How long will the road in my community be closed for?
What Parental Controls do you offer?
What is a Mesh WiFi System?
I am moving home, how do I let you know?
How can I get user manuals for my router?
How do I cancel my contract?
If you're an existing customer and can't find the answer you're looking for please visit the Customer Portal
Customer Portal