FAQs
Our most Frequently Asked Questions
We have compiled some of our most Frequently Asked Questions below,
in easy-to-use sections. From general enquiries to details on how to get
the best out of your ultrafast full fibre broadband connection, just click
the appropriate tab for helpful hints and advice.
If you're an existing customer and can't find the answer you're looking for below, head to My Account for more information.
Please note - existing customers can find more FAQs on their My Account area - see the link at the top of the page.