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About Gigaclear
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Our Locations
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Home Broadband
Full Fibre Home Broadband
Broadband + Home Phone
Switching
Entertainment
Business Broadband
Full Fibre Business Broadband
Large Businesses
Help & Support
Get help
FAQs
Refer a friend
Get in touch
Vulnerable Customers
Account login
Our Rural Mission
About Gigaclear
Rural Sports Club Fund
Cricketer Darren Gough
Our Locations
Full fibre broadband from only £19/mth
Switching is easy
Home Phone FAQs
Have a question about our Home Phone service? Check our most common questions and answers below.
How is Gigaclear Home Phone different from a traditional landline?
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Do I need an existing phone number before moving to Gigaclear?
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How do I access the voicemail service?
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Do I need to purchase a particular type of phone handset to use the Gigaclear Home Phone service?
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Where can I get full details of in-plan and out of plan call costs?
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When does billing for the Home Phone service commence?
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What if I use telehealth devices or residential alarm systems which rely on my existing copper-based landline?
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Will I be able to use my phone during a power cut?
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Will I be able to use Home Phone if I experience an internet outage?
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Can I purchase Gigaclear Home Phone without an inclusive call package?
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Will I still be able to use phone handsets which are plugged into the BT phone sockets around my home?
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I currently pay for my phone number to be listed in the BT Phone Book. Will this continue if I transfer my number to Gigaclear Home Phone?
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Can I call local numbers without dialling the area code when using Gigaclear Home Phone?
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Can I keep my telephone number?
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Can I use my old number while it is being transferred to Gigaclear
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Transferring your old number as an existing Gigaclear Broadband customer
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Can I take my Gigaclear number with me if I move to a phone service from another provider?
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