Emergency Video Relay

The Emergency Video Relay

This service will enable deaf British Sign Language (BSL) users to contact the emergency services through a British Sign Language interpreter.

How do I access the service?

You can make a call through the 999 BSL app (iOS and Android devices) or website (https://999bsl.co.uk/) to make a call to 999. Your call will go to a British Sign Language (BSL) interpreter first, who will appear on the screen. The BSL interpreter will then call the 999 operator through landline and will relay the conversation. More information can be found here: https://999bsl.co.uk/

When is the service available?

From 17th June 2022 the service will be available 24/7 all year.