Get in touch
Need help? Contact our Customer Services team, or manage your account and find support through Customer Portal, Live Chat, or our Support Hub.
If you are a Gigaclear customer and need assistance with your broadband service, please contact our Oxfordshire-based Customer Services team on 01865 591 131, email support@gigaclear.com or chat with us live.
In addition to the contact details below, existing customers can access their account through the Customer Portal on our website Customer Portal where you can self-service many billing or account issues. Use our live chat or our Support Hub for help with the most common issues.
Opening hours
Sales
Monday-Friday - 9am - 7:30pm
Saturday - 9am - 5.30pm
Bank Holidays - 10am - 4pm
T: 03708 637 606
E: sales@gigaclear.com
Customer Service
Monday-Friday - 8am - 8pm (Phone lines open 8am – 7pm)
Saturday - 9am - 5.30pm
Sunday - 10am - 3pm Live Chat Only
Bank Holidays - 10am - 5pm
T: 01865 591 131
Chat with us
Contract Renewals
Monday-Friday - 9am - 7.30pm
Saturday - 9am - 5.30pm
Bank Holidays - 10am - 5pm
T: 01865 968 646
E: customerloyalty@gigaclear.com
Media Enquiries
For all press and media enquiries about our products or services, please contact the press office.
E: media.enquiries@gigaclear.com
Head Office
Gigaclear Ltd, Building One, Wyndyke Furlong, Abingdon, Oxon, OX14 1UQ.