Contact Us
If you are a Gigaclear customer and need assistance with your broadband service, please contact our Customer Operations team on 01865 591 131 or email at Support@Gigaclear.com
In addition to the contact details below, existing customers can access their account through the Customer Portal on our website My Account where you can self-service many billing or account issues. Use our live chat or our Support page or the My Account area for help with the most common issues.
Opening hours
Sales
Monday-Friday - 9am - 7:30pm
Saturday - 9am - 5.30pm
Bank Holidays - 10am - 5pm
Christmas hours
Tuesday 24th - 9am -5:30pm
Christmas Day 25th - Closed
Boxing Day 26th - Closed
Friday 27th - 9am - 5:30pm
Saturday 28th - 9am - 5:30pm
Sunday 29th - Closed
Monday 30th - 9am - 5:30pm
Tuesday 31st - 9am - 5:30pm
Wednesday 1st - Closed
Tuesday 2nd - 9am - 7:30pm
Customer Service
Monday-Friday - 8am - 8pm (Phone lines open 8am – 7pm)
Saturday - 9am - 5.30pm
Sunday - 10am - 3pm Live Chat Only
Bank Holidays - 10am - 5pm
Chat with us
Christmas hours
Tuesday 24th - 8am -8pm
Christmas Day 25th - Closed
Boxing Day 26th - 10am - 5pm
Friday 27th - 8am - 6:30pm
Saturday 28th - 9am - 5:30pm
Sunday 29th - 10am - 3pm
Monday 30th - 8am - 6:30pm
Tuesday 31st - 8am - 6:30pm
Wednesday 1st - Closed
Tuesday 2nd - 8am - 8:00pm
Media Enquiries
For all press and media enquiries about our products or services, please contact the press office.
E: media.enquiries@gigaclear.com
Head Office
Gigaclear Ltd, Building One, Wyndyke Furlong, Abingdon, Oxon, OX14 1UQ.