Gigaclear is continuing to provide an essential service to customers across our communities demonstrating how important a fast, reliable broadband connection is to our customers. The Central Government have designated the telecoms industry as key workers. Our service allows customers to work from home, keep in touch with friends and family and access online entertainment, shopping and essential services. This means that our staff and our contractors will continue to build new infrastructure, maintain the network and connect new customers.
Within all our regions, we are continuing to operate; building, installing and maintaining our network. We are also continuing to connect new customers to our network and support those who need help with their broadband service or Gigaclear account.
If you are a Gigaclear customer and need assistance with your broadband service, please contact our Customer Operations team on 01865 591 131 or email at Support@Gigaclear.com
In addition to the contact details below, existing customers can access their account through the Customer Portal on our website My Account where you can self-service many billing or account issues. Use our chatbot Gigi or our Support page for help with the most common issues.
Click here to read our latest Operational Update