NOW YOU CAN GETNOW YOU CAN GET
GIGACLEAR FULL FIBREGIGACLEAR FULL FIBRE
Even if you're in an existing broadband contract!Even if you're in an existing broadband contract!
Take advantage of Gigaclear full fibre, even if you're in a contract.
In a contract with another provider?
If you've got less than 6 months left on your contract, you can switch to Gigaclear now.
Just keep paying for your current contract
Pay your current broadband contract until it expires, and enjoy Gigaclear broadband for FREE during this time.*
No need to wait for your contract to expire
Once connected, you can start to enjoy the benefits of Gigaclear's fast, full fibre broadband straight away.
The ‘In contract offer’ is available to new customers who have up to 6 months remaining on their broadband contract with their existing broadband provider.
Once we have validated your current broadband contract end date and your Gigaclear Broadband Service has been activated, you will receive your broadband service free of charge* while you are in the minimum term period with your existing broadband provider. We will apply a discount equivalent to the outstanding remainder of your current contract. For example, if your existing contract has 3 months remaining, a 3-month discount will be applied. This discounted period will commence from the date of activation.
*Please note that you will still be charged for any additional services, e.g. Fixed IP address.
You must provide the required evidence within 7 calendar days of receiving your in-contract offer email, or before your service is activated, whichever is sooner. If we do not receive this evidence within that timeframe, charges for your new Gigaclear broadband service will apply from the date of activation.
To avoid being billed by two broadband providers, we recommend that you cancel your service with your existing broadband provider. However, please be aware that a notice period and early termination fees may apply so check with your existing broadband provider.
You need to provide proof of the existing contract end date to us by email within seven (7) days from the date of receiving your order confirmation. We accept any of the following:
1. A copy of your current broadband contract that shows the contract end date and/or the start date and contract term. All broadband contracts will contain the necessary information and will have been emailed to you when you ordered or renewed your service.
2. A screenshot from your current provider’s app or online account that explicitly states your contract end date, ensuring that your name or customer number is displayed, together with your latest bill.
3. Written evidence from your broadband provider that confirms your contract end date.
If you're in a contract with BT or Sky, use our handy guides to quickly find your contract end date: