Contract Renewal Consent

The minimum contract term for the services you have chosen is shown in your pre-contractual documents sent via email. If you end the contract during the minimum term, you may have to pay early termination charges, details of which can be found in our Early Termination Charge Policy.

For more information about your rights to end the contract, including your right to change your mind and cancel within fourteen days, please see our Residential Customers Terms and Conditions and Smart Wi-Fi Terms. A copy of our terms will be emailed to you with your contract change confirmation.