Terms and Conditions

Price Offers

1. The Gigaclear Business Park Summer Savings Offer (the "Promotion") is available from July 24th until 31 August 2026 (the "Promotion Period").  
2. Only eligible orders placed during the Promotion Period are eligible for promotional pricing. Orders placed outside of the Promotion Period will be charged at full price.  
3. This Promotion is available only to new business customers located at selected Gigaclear-connected business parks designated by Gigaclear as eligible for the Promotion.  

1. To be eligible:
   • The customer must be a new business customer located at an eligible business park.  
   • The customer must place an order for a Gigaclear business broadband service during the Promotion Period.  
   • The service must be installed and activated by Gigaclear.  
   • The customer must be authorised to enter into an agreement on behalf of their business.  

1. For the purposes of this Promotion, a "new business customer" means an organisation where no Gigaclear service has been provided to, and no order for Gigaclear Services has been placed in respect of the relevant property within the last 90 days.  
2. Customers placed on a qualifying service during the Promotion Period will receive the promotional monthly pricing advertised at the point of sale. The promotional pricing will apply even if installation and activation take place after the end of the Promotion Period, provided the order is placed during the Promotion Period.  
3. Promotional pricing applies only to the qualifying service ordered and is subject to the minimum contract term agreed at the point of sale.  
4. Promotional pricing is only available to new Gigaclear business customers as defined in these terms unless otherwise agreed by Gigaclear.  
5. The customer must remain actively connected and comply with the terms of their service agreement throughout the applicable minimum contract term.  
6. After the minimum contract term, the price per month for the broadband service will revert to the standard pricing.  
7. Activation fees and installation charges may apply. If you do not qualify for free standard installation, you will have to pay the quoted installation charge for a non-standard installation. See our website for more details.  
8. The Promotion is not transferable and cannot be exchanged for cash or any alternative product, service or discount.  
9. The Promotion cannot be used in conjunction with any other offer unless expressly stated by Gigaclear.  
10. Gigaclear reserves the right to verify eligibility and refuse or withdraw the Promotion where eligibility criteria are not met.  
11. Gigaclear reserves the right to amend, withdraw or extend the Promotion at any time without notice.  
12. By participating in this Promotion, customers agree that Gigaclear may contact them regarding the administration of the offer. This does not affect the customer's marketing preferences.  
13. All services remain subject to Gigaclear's standard business terms and conditions. 

Prepaid cashback card

1. The Gigaclear Business Park £100 Prepaid Visa Card Offer (the "Promotion") is available from July 24th until 31 August 2026 (the "Promotion Period").  
2. This Promotion is available only to new business customers located at business parks designated by Gigaclear as eligible for the Promotion.
3. To be eligible:
   • The customer must be a new business customer located at an eligible business park.  
   • The customer must place an order for a Gigaclear Business broadband service during the Promotion Period.  
   • The qualifying service must be successfully installed and activated.  
   • The customer must be authorised to enter into an agreement on behalf of their business.  
4. For the purposes of this Promotion, a "new business customer" means an organisation where no Gigaclear service has been provided to, and no order for Gigaclear Services has been placed in respect of the relevant property within the last 90 days.  
5. Eligible customers will receive one £100 Prepaid Visa Card ("Reward") for each qualifying service ordered during the Promotion Period. Eligible customers will still receive the Reward even if installation and activation take place after the end of the Promotion Period, provided the order is placed during the Promotion Period.  
6. The Reward will be issued by email within 40 days after the eligibility requirements in clauses 7 and 8 have been satisfied. It is the customer's responsibility to claim the Reward within 90 days of the reward email. The reward link will expire after this period. Rewards not claimed before the expiry of the link will not be reissued or replaced.  
7. The customer must remain actively connected for 40 days following successful activation and have no overdue balance at the time the Reward is issued.  
8. If the qualifying service is cancelled, disconnected, downgraded or otherwise becomes ineligible within 40 days of activation, entitlement to the Reward will be forfeited.  
9. The Promotion is limited to one Reward per eligible order, unless otherwise agreed in writing by Gigaclear.  
10. Activation fees and installation charges may apply. If you do not qualify for free standard installation, you will have to pay the quoted installation charge for a non-standard installation. See our website for more details.  
11. No cash alternative will be offered and the Reward is non-transferable.  
12. The Prepaid Visa Card may be subject to additional terms and conditions imposed by the card issuer. Recipients are responsible for reviewing and complying with any such terms.  
13. Gigaclear reserves the right to substitute the Reward with an alternative reward of equal or greater value if circumstances beyond its reasonable control make this necessary.  
14. The Promotion cannot be used in conjunction with any other promotional offer unless expressly stated by Gigaclear.  
15. Gigaclear reserves the right to verify eligibility and to withhold, refuse or reclaim the Reward where fraud, misuse, abuse or breach of these terms is reasonably suspected.  
16. Gigaclear reserves the right to amend, suspend, withdraw or extend the Promotion at any time without notice.  
17. By participating in this Promotion, customers agree that Gigaclear may contact them regarding administration of the offer. This does not affect the customer's marketing preferences.  
18. All services are subject to Gigaclear's standard Business Terms and Conditions.