MASTER header logo.svg
Home BroadbandFull Fibre Home BroadbandBroadband + Home PhoneSwitchingEntertainmentBusiness BroadbandFull Fibre Business BroadbandLarge BusinessesHelp & SupportGet helpFAQsRefer a friendGet in touchAccount loginOur Rural MissionAbout GigaclearRural Sports Club FundCricketer Darren GoughOur Locations

Switching is easy

Vulnerable Customers

Please complete this form to make us aware of any additional needs you may have, so that we can provide you with the right level of support.

What is a customer vulnerability?
A vulnerable customer is someone who, due to their personal circumstances, is especially susceptible to harm, particularly when a company is not acting with appropriate levels of care. Please read our full vulnerable customer policy for more information.

How will this information be used?
We’ll use the information provided to tailor our relationship with the customer, providing them with the level of service to support their needs.

Are you the account holder?*

Select the most relevant description of your vulnerability*

We'll use your contact details to let you know about the network build in your area, relevant events, and the products and services available to you. You can object by unsubscribing at any time. For more information about how we look after your personal data, please see our Privacy Policy.