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Terms and Conditions: Lock In Live

  1. Advertised prices only apply to new Gigaclear customers placing orders for a residential package. For selected properties with a ready for service connection point only or non-live Gigaclear properties within a Gigaclear selected pre-order build area.
  2. You qualify as a New Customer if at least 60 days have passed since services at the relevant property previously received by you or any member of your household were disconnected.
  3. All offers are subject to the Residential Customer Terms and Conditions 
    at www.gigaclear.com/terms and the Smart WiFi Services Terms at www.gigaclear.com/smart-wifi-terms .
  4. After the promotional period from 4 February 2026 to 1 March 2026, the 500Mbps package priced at £20 per month will not be available to order.
  5. After the 18-month minimum term, the price will revert to the list price advertised for existing customers at that time. As of today, the list price is 300Mbps at £48 per month, 500Mbps at £57 per month and 900Mbps at £85 per month.
  6. Existing Gigaclear customers currently within their minimum term who wish to upgrade to any of these packages will be charged the following prices: 300Mbps at £48 per month, 500Mbps at £57 per month and 900Mbps at £85 per month.
  7. Prices, content and terms may change during your contract. See full Terms and Conditions at www.gigaclear.com/terms .
  8. All prices include VAT where applicable.
  9. All broadband packages include free standard installation and a £30 activation fee.
  10. If you do not qualify for free standard installation, a quoted installation charge for non-standard installation will apply. See www.gigaclear.com/installation for details.