Installation
Our installation guides cover everything from connecting your home when you order your broadband with us, to setting up your Gigaclear powered by Linksys router and expanding your coverage with Smart WiFi.
We’ve designed and built a network which allows us to bring full fibre broadband straight to your property. As part of the build, we installed an ‘Point of Termination (POT)’ at the boundary of your property, which means we can run fibre directly into your property when you order with us.
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Standard & Non-standard Installation
If the distance from your POT to the fibre entry point in your property is greater than 100metres or greater than 10metres of tarmac, concrete or 5metres of block paving/slabs, you may require a site survey to determine the type of installation required. Find out more about Standard & Non-Standard Installation
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External installation
It is a necessary requirement for us to have an adult over the age of 18 present throughout the below install process. Either you or your nominated representative will be required to approve the installation with our technicians.
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Internal installation
Once we’ve finished installing the fibre outside your property, we’ll run the fibre into your property.
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Activating your Gigaclear connection
(Our technician will activate your connection during your installation.)
Our installation team will be on hand to make sure that you can access the Internet. We'll need to connect your mobile device to the Gigaclear powered by Linksys router in order to activate your connection.
Activations Steps
Once your mobile/tablet device tells you that you’re connected, open a browser and:
Once you’ve followed the above steps, you should now be up and running and ready to enjoy your Gigaclear broadband service.
Following activation you will receive your first bill within 14 days.
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Important information
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Setup the Gigaclear powered by Linksys router
Learn how to setup your Gigaclear powered by Linksys router.
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It's quick and easy to expand your WiFi coverage with additional WiFi nodes, included with our Smart WiFi packages.