Update email address guide

1. Log onto your customer portal

2. Username

Your username will be your customer number followed by @gigaclear.com.

For example, if your customer number is C1234567, your username will be C1234567@gigaclear.com.

3. Password

If you do not remember your password, click on the ‘Forgot your password?’ link and follow the instructions provided to reset it.

Access 'My Details'

Once you're logged in, navigate to the ‘My Details’ section of your portal.

5. Update your email address

In the 'My Details' section, locate your email address and edit it to your new preferred email. After making the change, be sure to click on the ‘Update’ button to save your changes.

6. Need Assistance?

If you have any concerns or issues, our Customer Operations team is here to help. You can reach them via Gigaclear.com/chat