Contact us

If you are a Gigaclear customer and need assistance with your broadband service, please contact our Customer Operations team on 01865 591 131 or email at


In addition to the contact details below, existing customers can access their account through the Customer Portal on our website My Account where you can self-service many billing or account issues. Use our live chat or our Support page or the My Account area for help with the most common issues.


Opening hours

Monday-Friday - 9am - 7:30pm

Saturday - 9am - 5.30pm

Bank Holidays - 10am - 4pm

T: 03708 637 606



Customer Operations

Opening hours

Monday-Friday - 8am - 8pm (Phone lines open 8am – 7pm)

Saturday - 9am - 5.30pm

Sunday - 10am - 3pm Live Chat Only

Bank Holidays - 10am - 5pm

T: 01865 591 131

Chat with us


Media Enquiries

For all press and media enquiries about our products or services, please contact the press office.

T: 01865 664 153



Head Office

Gigaclear Ltd, Building One, Wyndyke Furlong, Abingdon, Oxon, OX14 1UQ. 

T: 01865 591 100