We have compiled some of our most Frequently Asked Questions below, in easy-to-use sections. From General Enquiries to details on how to get the best out of your ultrafast full fibre broadband connection, just click the appropriate box for plenty of helpful hints and advice.
Your service cannot be transferred to someone else. For the account to be moved into someone else’s name, you will need to end your contract with Gigaclear and the other person will need to place a new order and enter into their own minimum term contract.
If you wish to end your contract, simply send a message to our Billing Team by email to firstname.lastname@example.org or just give us a ring on 01865 591131.
Once we have received your request for the contract to end, the old account will be closed and a new order can then be placed by either: